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Our Guarantee

The Golden Rule

Treating people well is central to the way we conduct business. We strive to treat everyone we interact with with kindness, fairness and respect - our trade partners, our employees and our customers. 

100% Satisfaction

We do our best to achieve 100% customer satisfaction. If a product or delivery doesn't meet your expectations, please contact us and we will do our best to make it right. We would love to hear from you if you have any comments or suggestions about our products or customer service.

Great Service

Our goal is to offer the best customer service possible, with real people and real solutions to any issues. If you reach out to anyone, you will be interacting with a real person who will help you in every way that they can. 

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Nantucket Spider Selection of Products

We strive to provide a great experience and great products that are always made with the highest-quality ingredients.
We guarantee 100% satisfaction, or your money back. 

Great Products

Made with High-Quality Ingredients

nantucket spider bug and tick repellents

Essential Oil Bug Repellents

Fair-Trade Repellent Incense Sticks

Fair-Trade Repellent Incense Sticks

nantucket footrprint household cleaning products group

Household Cleaners

nantucket footprint laundry detergent strips box

Laundry Detergent

Our Mission

Our Guarantee  

 We offer a money back guarantee for any customer who is not completely satisfied with any aspect of our products. If there is anything we can improve, reach out to us and let us know. 

Read Our Guarantee

Ethical Buying

All of our products have a positive impact on people and the environment. We source each ingredient with people and the planet in mind.  

Learn About Our Ingredients

Giving Back

 We are committed to giving 2% of the proceeds from every item you purchase directly to rainforest conservation through our partnership with Rainforest Trust.

Read About Giving Back

Our Packaging

We only use 100% post-consumer recycled plastic and compostable materials in our packaging. We are working to reduce our impact further with less plastic packaging.

Learn About Our Packaging