Privacy Policy

PRIVACY POLICY

Nantucket Spider® is committed to protecting your privacy and respecting your data protection rights while purchasing and using our products and services.

Note to Facebook®, LinkedIn® and Other Social Media Users

When visiting our Facebook® page, LinkedIn® profile, or other pages on social media websites, and when posting information to or otherwise communicating via those pages, your activities are subject to the privacy policies and terms of the respective social media platforms, which may differ from Nantucket Spider®’s Privacy Policy. Please review the applicable policies of those third-party services for more information.

What This Privacy Policy Covers

This policy covers how Nantucket Spider® collects, uses, and discloses personal information in connection with products and services available on this Website. Personal information means information that identifies, relates to, describes, or could reasonably be linked to you, such as your name, mailing address, email address, or other contact information.

This policy does not apply to the practices of companies or individuals that Nantucket Spider® does not own, control, employ, or manage.

This policy does not apply to non-personal information, meaning information that does not reasonably identify or relate to an individual. We may collect, use, transfer, and disclose non-personal information for any lawful purpose.

Information Collection and Use

You may visit our Website without providing personal information.

Nantucket Spider® collects personal information when you purchase a product, create an account, subscribe to communications, respond to surveys, participate in promotions, or otherwise interact with our services.

When you register or place an order, we may collect information such as your name, billing and shipping address, email address, telephone number, postal code, payment information, and other contact details. Once you provide personal information, you are no longer anonymous to us.

Nantucket Spider® collects information about transactions and interactions with us, including order history and customer service communications.

Nantucket Spider® may automatically receive and record information from your browser or device, including IP address, device and browser information, cookie data, and pages visited.

We use personal information to operate our website, process transactions, fulfill orders, provide customer support, communicate with you, improve our products and services, conduct analytics, and comply with legal obligations.

Minors

Nantucket Spider® complies with the U.S. Children’s Online Privacy Protection Act of 1998 (COPPA), as amended. Persons under the age of 13 may not purchase Nantucket Spider® products or services. We do not knowingly collect personal information from children under 13 and will take appropriate steps to delete such information if discovered. For marketing purposes, Nantucket Spider® will not contact individuals known to be under the age of 13 without parental or legal guardian consent.

Information Sharing and Disclosure

Nantucket Spider® does not sell personal information for monetary consideration.

We may share personal information with service providers, partners, and affiliates that perform services on our behalf, such as payment processing, order fulfillment, analytics, marketing, and customer communications. These parties are authorized to use personal information only as necessary to provide services to Nantucket Spider®.

We may disclose personal information in response to subpoenas, court orders, legal processes, or to establish, exercise, or defend legal rights.

We may share information to investigate, prevent, or take action regarding illegal activities, fraud, security issues, or violations of our terms.

Nantucket Spider® may engage in targeted advertising and analytics activities. Advertising and analytics partners may use cookies or similar technologies, subject to applicable consent and opt-out rights.

We may transfer personal information as part of a business transaction such as a merger, acquisition, or sale of assets, in which case users will be notified if their information becomes subject to a different privacy policy.

Cookies

Nantucket Spider® uses cookies and similar tracking technologies to operate our website and, where required by law, with your consent, to support analytics and marketing activities. Cookies are small data files stored on your device that help us understand how our website is used.

Cookies may be categorized as strictly necessary, analytics, or marketing cookies. You may manage your cookie preferences at any time through our cookie banner or cookie settings link. Where required by law, non-essential cookies are not placed unless you provide consent.

Third-party partners may set cookies through our website. Their use of cookies is governed by their own privacy policies.

We use information gathered from cookies and similar technologies to analyze trends, administer the website, track usage, and improve our products, communications, and advertising.

We recognize Global Privacy Control (GPC) signals where required by applicable law and treat them as valid requests to opt out of the sale or sharing of personal information for targeted advertising purposes.

Confidentiality and Security

Access to personal information is limited to personnel and service providers who require it to perform their duties. We maintain administrative, technical, and physical safeguards designed to protect personal information. Sensitive data transmissions are protected using industry-standard encryption.

International Transfers

Nantucket Spider® operates from the United States, and personal information may be processed or stored in the United States or other countries. Where required by law, we rely on appropriate safeguards such as standard contractual clauses or equivalent measures to protect personal information.

Changes to this Privacy Policy

Nantucket Spider® may update this Privacy Policy from time to time. Material changes will be posted on our website at www.nantucketspider.com and, where appropriate, communicated by email.

For Nevada Customers

Nevada residents may opt out of the sale of certain personal information by emailing privacy@nantucketspider.com. We may take reasonable steps to verify your request.

For California Customers

California residents have rights under the California Consumer Privacy Act and California Privacy Rights Act, including rights to access, delete, and opt out of the sale or sharing of personal information. Additional disclosures are available in our Privacy Policy for California Residents. In the event of any conflict, the California-specific policy governs for California residents.

Questions and Suggestions

If you have questions or suggestions regarding this Privacy Policy, please contact us at customerservice@nantucketspider.com or privacy@nantucketspider.com.